Privacy Policy

At Tamjeed, we are committed to protecting the privacy and confidentiality of our customers' personal information. We understand the importance of keeping your personal and business information secure. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or use our services.

1. Why Tamjeed Needs Customers' Personal Information

Tamjeed collects personal and business information from customers to provide quotations, prepare invoices, process service requests and deliver the services offered through our website. This information helps us provide services such as business setup, PRO services, visa processing, immigration assistance, document attestation, legal translation, online government approvals and financial consultancy.

2. Security of Personal Data and Its Sharing with External Parties

Personal information shared by customers will be used only for legitimate service-related purposes, including:

• Preparing quotations, invoices and service agreements.
• Understanding customer requirements and processing service requests.
• Communicating with customers regarding project updates, documentation and completion timelines.
• Coordinating with relevant translators, service providers and authorized team members.
• Submitting required documents to government departments, immigration authorities and other relevant organizations when necessary to complete the requested service.
• Providing customer support and responding to enquiries.

Tamjeed does not intend to sell customers' personal information to third parties. Information will only be shared when necessary for service delivery, legal compliance or with the customer's consent, where applicable.

3. What Kind of Information Does Tamjeed Collect from Customers?

Depending on the service requested, Tamjeed may collect the following information:

• Personal Information: Full name, email address, mobile number, contact number and residential or billing address.
• Business Information: Company name, trade licence, VAT certificate, business details and other relevant company documents, where required.
• Identification Documents: Passport copies, Emirates ID, visa details and other identification documents required for visa, immigration, attestation or government-related services.
• Service Documents: Educational certificates, legal documents, commercial documents, agreements and other files submitted for translation, attestation or processing.
• Communication Information: Enquiries, instructions, service-related correspondence and other information shared through our website, email or telephone.

We collect only the information reasonably necessary to provide the requested services.

4. Customers' Files and Database Security

Tamjeed takes reasonable measures to protect customers' personal information and submitted documents against unauthorized access, loss, misuse or disclosure.

Customer documents and files may be retained for the period necessary to complete the requested services, fulfil legal or regulatory requirements and maintain relevant business records.

If a customer wishes to request the deletion of their personal information or submitted documents, they may contact our team through the official email address. Such requests will be reviewed in accordance with applicable legal and regulatory requirements.

5. Cookies and Website Information

Our website may use cookies and similar technologies to improve website functionality, understand visitor interactions and enhance the overall browsing experience. Customers can manage cookie preferences through their browser settings. Disabling certain cookies may affect some website functionalities.

6. Protection of Customer Information

Tamjeed is committed to maintaining appropriate safeguards for the personal and business information entrusted to us. Access to customer information is limited to authorized personnel and relevant parties who require it to provide the requested services or fulfil legal obligations.

7. Updates to This Privacy Policy

Tamjeed reserves the right to modify or update this Privacy Policy whenever necessary to reflect changes in our services, business practices or applicable regulations. Any updates will be published on this page.

8. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

We value your trust and are committed to protecting your privacy while providing reliable and professional services.